Privacy

Holiganbet Privacy Policy

Your personal data belongs to you. This policy explains exactly what Holiganbet collects, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon designed to confuse.

Last updated: January 2025

Our Privacy Commitments

What Holiganbet Promises About Your Data

These six commitments summarise how Holiganbet approaches your privacy. The full details are in the policy below.

We Never Sell Your Data

Holiganbet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used to run your account and improve the platform — nothing else. This is a firm commitment, not a policy that changes with business conditions.

Your Data Is Encrypted

All data transmitted between your device and the Holiganbet platform is protected using industry-standard SSL/TLS encryption. Sensitive account information is stored in encrypted form. Holiganbet applies security measures that are regularly reviewed and updated to stay ahead of emerging threats.

You Control Your Data

You have the right to access the personal data Holiganbet holds about you, request corrections, and in certain circumstances request deletion. These rights can be exercised by contacting the Holiganbet support team. Requests are handled promptly and without unnecessary barriers.

We Only Collect What We Need

Holiganbet collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide you with a good gaming experience.

Data Is Not Kept Longer Than Necessary

Holiganbet retains your personal data only for as long as it is needed for the purposes it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. Retention periods vary by data type and are outlined in the full policy below.

We Will Tell You If Something Goes Wrong

In the unlikely event of a data breach that affects your personal information, Holiganbet will notify you promptly and take immediate steps to contain the breach and protect affected accounts. We do not hide security incidents — transparency is part of how we operate.

1 Who We Are

This Privacy Policy applies to the Holiganbet platform, accessible at holiganbet.bid, and all associated services including the Holiganbet mobile application. When this policy refers to "Holiganbet", "we", "us", or "our", it means the operator of the Holiganbet platform.

Holiganbet is an online gaming platform serving players primarily in Bangladesh. We are committed to handling your personal data responsibly and transparently. This policy explains in plain terms what data we collect, how we use it, and what your rights are in relation to it.

By using Holiganbet, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

2 Data We Collect

Holiganbet collects personal data that is necessary to provide you with a functioning, secure, and compliant gaming service. The categories of data we collect are set out in the table below.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, support, and security alerts
Financial Data bKash/Nagad account number, transaction history Processing deposits, withdrawals, and fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, and service improvement
Usage Data Games played, bet history, session duration, login times Responsible gaming monitoring and personalisation
Verification Documents Photo ID, selfie, proof of payment method KYC compliance and withdrawal processing

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

3 How We Collect Your Data

Holiganbet collects your personal data through the following means:

  • Direct input — information you provide when registering an account, completing verification, contacting support, or filling in any form on the platform.
  • Automated collection — technical and usage data collected automatically when you access and use the Holiganbet platform, including via cookies and similar tracking technologies.
  • Third-party sources — identity verification data from KYC service providers, fraud screening data from security partners, and payment confirmation data from bKash and Nagad.

All data collected through automated means is done so in accordance with our cookie policy, which is described in Section 6 of this document. You can manage your cookie preferences at any time through your browser settings.

4 Why We Use Your Data

Holiganbet uses your personal data for specific, legitimate purposes. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main purposes for which we process your data are:

  • To create and manage your Holiganbet account and verify your identity.
  • To process deposits and withdrawals securely and accurately.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations applicable to online gaming operators.
  • To provide customer support and respond to your queries and complaints.
  • To send you account-related communications such as transaction confirmations and security alerts.
  • To monitor your gaming activity for responsible gaming purposes and apply limits where necessary.
  • To improve the Holiganbet platform based on how players use it.
  • To send you promotional communications about Holiganbet offers, where you have opted in to receive them.

Marketing communications: You can opt out of promotional emails and SMS messages at any time by contacting the Holiganbet support team or using the unsubscribe option in any marketing message. Opting out of marketing does not affect your ability to use the platform.

5 Who We Share Your Data With

Holiganbet does not sell your personal data. We share your data only where it is necessary to operate the platform, comply with legal obligations, or protect the security of the service. The categories of third parties with whom we may share your data are:

  • Identity verification providers — to carry out KYC checks required for account registration and withdrawal processing.
  • Payment processors — bKash, Nagad, and related financial service providers, to process your deposits and withdrawals.
  • Fraud prevention and security services — to detect and prevent fraudulent activity on the platform.
  • Game software providers — limited technical data may be shared with game providers to deliver their games on the Holiganbet platform.
  • Legal and regulatory authorities — where we are required by law to disclose information, for example in response to a court order or regulatory investigation.
  • IT and hosting providers — companies that provide the infrastructure on which the Holiganbet platform runs, under strict data processing agreements.

All third parties with whom Holiganbet shares personal data are required to handle that data securely and in accordance with applicable data protection law. We do not permit third parties to use your data for their own marketing purposes.

6 Cookies and Tracking Technologies

Holiganbet uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can improve it. Cookies are small text files stored on your device when you visit the platform.

The types of cookies Holiganbet uses include:

  • Essential cookies — required for the platform to function. These cannot be disabled without breaking core features such as login and session management.
  • Analytics cookies — help us understand how players navigate the platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymised.
  • Preference cookies — remember your settings and preferences, such as language and display options, so you do not have to set them again each visit.
  • Security cookies — used to detect and prevent fraudulent activity and protect your account.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Holiganbet platform. For most players, the default cookie settings provide the best experience.

7 Data Security

Holiganbet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the Holiganbet platform.
  • Encrypted storage of sensitive account and financial data.
  • Access controls that limit which Holiganbet staff can access personal data, based on their role.
  • Regular security audits and vulnerability assessments of the platform.
  • Two-factor authentication options for player accounts.
  • Monitoring systems that detect and alert on suspicious activity in real time.

Your role in security: Holiganbet's security measures are most effective when combined with good account hygiene on your part. Use a strong, unique password for your Holiganbet account and never share your login credentials with anyone.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your personal data, Holiganbet will notify you and the relevant authorities as required by applicable law.

8 Data Retention

Holiganbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:

Data Type Retention Period
Account registration data Duration of account plus 5 years after closure
Transaction and financial records 7 years from the date of the transaction
Identity verification documents 5 years from account closure or last verification
Support and communication records 3 years from the date of the interaction
Technical and usage data Up to 24 months on a rolling basis

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you. Anonymised data may be retained for longer periods for statistical and analytical purposes.

9 Your Rights Over Your Data

You have a number of rights in relation to the personal data Holiganbet holds about you. These rights are:

  • Right of access — you can request a copy of the personal data Holiganbet holds about you at any time.
  • Right to rectification — if any of your personal data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure — in certain circumstances, you can ask Holiganbet to delete your personal data. Note that we may be required to retain some data for legal or regulatory reasons even after a deletion request.
  • Right to restrict processing — you can ask us to limit how we use your data in certain situations, for example while a dispute is being resolved.
  • Right to data portability — you can request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object — you can object to the processing of your data for direct marketing purposes at any time, and we will stop using it for that purpose.

To exercise any of these rights, contact the Holiganbet support team. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing a request to protect against unauthorised access to your data.

10 Children's Privacy

The Holiganbet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered an account or provided personal data, we will immediately close the account and delete the associated data.

If you believe that a minor has registered on the Holiganbet platform, please contact our support team immediately so we can investigate and take appropriate action. Protecting minors from online gambling is a responsibility we take seriously.

11 Updates to This Privacy Policy

Holiganbet may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will notify registered players via email or through a notice on the platform.

The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically so you are always aware of how your data is being handled. Continued use of the Holiganbet platform after an update constitutes acceptance of the revised policy.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Holiganbet handles your personal data, please get in touch with the support team. We are available 24 hours a day, 7 days a week.

  • Live chat — available within the Holiganbet platform after login.
  • Email — contact details are available on the About Us page.
  • FAQ — common privacy questions are answered on the FAQ page.

All privacy-related requests are handled with care and confidentiality. We aim to acknowledge your request promptly and resolve it as quickly as possible.

Safe and Secure

Your Privacy Is Protected — Join Holiganbet Today

Now you know exactly how Holiganbet handles your data, you can play with confidence. Create your account, deposit via bKash or Nagad, and enjoy a platform that puts your security first.

18+ only. SSL encrypted. Your data stays yours. Responsible Gaming